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BizWeb365 | Our General Terms of Service

- Your website will be registered in your name and address and you will be the registered owner of the domain name. You agree
that all the information, images and logos used on your website are correct for your business and that we can change any
content if requested to do so by third parties who advise us that they own the content, images or videos on your website. We 
reserve the right to change images, logos and information where we are advised they are in breach of copyright. We mainly use
images and information provided by you in the website design and you take full responsibility for all the images and content
used in the website, social networks or wherever such information may appear (online and offline) in relation to your website. 

- You agree that you have looked over the final live website (and any future changes and updates we make to your website)
and agree with the above and that your website (including future changes) are designed in good faith and we hold no
responsibility for any loss to you or third-parties (legal, financial or otherwise) in relation to any of the information, coding,
images, logos, any other content/ design process, third-party code or services used in the design/ hosting of your website, but
we can make changes if requested by you, relevant third parties or on our own to your website. 

- Like most web design businesses, we use a range of third-party programs and hosting and while very rare, sometimes
something may occur at one of our third-party suppliers which may result in the website needing to be changed or updated. 
We will work with these third-parties to resolve any issues but we cannot be held liable for any loss to you due to third-party
actions but will actively work to resolve any issue which may occur. You also agree that you have checked that the features
work (e.g. email etc.) and we hold no liability for any loss (to you or third-parties), including malware/ third-party viruses etc.,
but we will work with you to resolve any issues which may occur. We will help to resolve issues relating to your online presence
but cannot be held liable for any unforeseen effects relating to your new website. Whatever effects may become apparent in
relation to your new website, MB Business Services t/a BizWeb365.ie cannot be held liable for any loss, financial, legal or
otherwise and you agree that you use our services at your own risk and you accept full responsibility for your new  website,
financial, legal or otherwise but we will work proactively to advise or resolve any issue(s) you may have once we are advised of
an issue you may have. You understand that all and any advice or work we offer is provided/ undertaken by us for you entirely
at your own risk and MB Business Services t/a BizWeb365 cannot be held liable for any issues or any loss, financial, legal or
otherwise that may arise for any such advice given or work we undertake on your behalf.

- Web design includes design of the number of pages as specified in the website package you choose. The website is designed
to work on the current popular smartphones, tablets and laptops as at the time you first engaged our services. A fee may be
required to upgrade your website in the future if additional work is required to comply with future newer operating systems,
browsers etc. or you may be required to upgrade to our latest version of our website packages.

- Our annual renewal fee covers domain name renewal for one year, hosting for one year, changes to text, photos and images
on your website for one year (subject to fair use) and SSL certificate for one year if it’s included in your website package.
 
- If third-party programs require updating, there may be a fee to cover the upgrade cost and cost of upgrading to new programs. 

- If third-party programs used in your website require a fee to upgrade to a newer version, a fee may be charged to cover the
cost of upgrading to new third-party programs etc. If the annual cost of registering your domain name, hosting your website
or any other external costs associated with your website increases, there will be an increase in the annual renewal charge. 

- Your website will remain at the version when you first engaged our services until you upgrade to our latest version. Any
additional costs required to allow your website to comply with future changes to operating systems, browsers etc. will be met by
the client to ensure that the website continues to work as expected.

- You agree that the email and phone number on the website are correct and to test them to ensure they send emails/ call your business phone number and you agree to test the third-party ecommerce facilities, contact form(s) etc. and that they work as expected. e.g. payment received and payer is directed to payment thank you page and emails received etc.  You are responsible for setting up and managing any payment systems (due to EU regulations) and we will only provide a link to your payment system provider checkout page. You agree to advise us in a reasonable timeframe if any issues occur so we may look into them.

- Please be aware that as we manage the back-end of your website, we and our 3rd party suppliers have access to all emails etc.
sent to and by you in relation to your website and you allow us the right to access them to manage your website to improve
SEO and to allow us to manage your website, SEO etc. We may also have access to your social networks and other platforms
that you/ we use to manage your website, SEO etc. and you fully understand that we may have access and can access, manage
and make changes to all such third-party websites, directories, platforms etc. at any time. The client understands that we have
access and any updates, changes etc. we make to such third-party services are made in good faith and MB Business Services t/a
BizWeb365.ie cannot be held liable for any loss, financial, legal or otherwise from any and all such actions we may take. 

- Free hosting in year one is subject to a fair use policy but this will have minimum effect for the vast majority of users. Free
domain name is in year one. Free SEO is in year one only. Tablet friendly refers to the regular iPad and similar tablets on the
market. Mobile website refers to regular iPhone and similar devices on the market.

- Our Website Management Service covers free updates to photos and information text on your website in year one and is
subject to a fair use policy. If you wish to add additional services or make a substantial change to your website, we charge a
reasonable fee which will be decided by the work to be done to change the website to accommodate the extra pages. The
current charge for each extra service (inclusive of extra webpage) added to your existing website package can be viewed on
our website or contact us for a quote on any bespoke additions or changes to your website.

- Our tailored SEO is an excellent service for ensuring your new website is found on the google search engine. Google search is
a third-party company and while our SEO service has a proven and excellent record, we cannot be held liable for search results.
You must also follow our instructions in relation to our SEO service e.g. providing us with your google pin number so we can
add it to your website to ensure google search knows you are a legitimate business for search purposes etc. Your business
details,phone number, address etc. will be made publicly available on the internet to improve the effectiveness of SEO e.g. on
social networks & any other places/ directories we advertise your business. We can access, update and change these at any time.
Our free SEO service applies to year one only.

- Your website will be designed with SEO in mind. If you request any change to your sample or live website or upgrade to a newer
website package, your SEO may be negatively affected. You understand that any changes you request, including changing or 
increasing your service area outside the areas we recommend, will adversely impact on your website’s SEO. If yourself or
you use a third-party to make any changes to the website including SEO, which includes changes to social networks, using Google
Ads or anywhere else online that may impact upon your website’s SEO etc., you agree to inform us in advance and we are not
responsible for any unforeseen events which may occur if you use a third-party in relation to any aspect of your website including
our advice in relation to third-party hosting etc. If Google or other search engines change their search algorithm at a future date,
a fee may be required to update your website to ensure that Google etc. still finds your website. Our free SEO package applies to
year one only and applies to our SEO strategy we use as at the date you engage our services.

- Please note that if you request us to add a script for Google Ads, Facebook Pixel or other third-party scripts, this may slow your
website and therefore impact upon your Google PageSpeed Rating etc., which may then impact upon your organic SEO results. Please note
that all third-party scripts used on the website e.g. facebook, contact forms, sliding images etc. will remain at the version added
as at the date you first engaged our services, unless you upgrade to our most recent website package version. 

- You will be solely responsible for complying with all laws and legislation in relation to your website including data collection
e.g. emails and you agree to comply with all laws & legislation applicable in your country & in other countries you operate in.
If you use third-party services e.g. facebook, twitter, Google Ads etc., you agree you will be responsible for complying with all
laws and legislation in relation to your use of such services both in Ireland, the UK and Worldwide. If you believe we should
update your website to comply with any existing or new legislation in your country, you agree to inform us and we will work with
you to make your website compliant. If any such changes require significant work, there may be a charge to make the changes.
All and any advice given or work undertaken or changes made in relation to both your website and third party service providers
by MB Business Services is provided in good faith and we cannot be held responsible or be held liable for any loss, financial, legal
or otherwise to either you or third-parties for any work undertaken or advice we provide which is offered on a good faith basis.

-  You agree to never use the passwords used to access any online services associated with your website at the set-up stage on
any other online services as this may compromise the security of your website and negatively affect your website SEO. If you
lose or change any of your password(s) associated with your website, we will no longer be able to manage your SEO or website
& you understand this will negatively affect both your SEO & website. We are not liable or responsible for your website if it is
hosted on 3rd party providers & a fee for all changes, updates etc. after year one will apply. All correspondence & payments
made in relation to your services with us are made entirely at your own risk & we are not liable for any financial, legal or other
losses. MB Business Services is not responsible (legal, financial or other losses) for third-party programs e.g. email, payments etc.
used either on client websites or on this website and this website and all third-party programs are used at your own risk.

- If you use our services to help you advertise on facebook or google adwords or any other advertising services, we are not
responsible for unforeseen costs/issues which may arise and our services are offered on a good faith basis and we cannot be
held responsible for any loss or costs (to you or third parties) associated with any advertising campaign which you carry out
with our help in setting-up/ using the campaign or in relation to any advice we provide.

- If the client undertakes any activities or actions which damages or may damage the reputation of the service provider, we can
cancel the service at any time. Any fees already paid are non-refundable & we will help you transfer to another service provider.

- We may use our existing client websites in advertising as examples of the service we provide for marketing our services.

- If there is more than one person involved in your business, you must provide only one contact with whom we will deal with.

- You agree to inform us in a timely manner of any concerns you may have or issues that are brought to your attention in
relation to your website so that we can look into any issues that may occur and help with resolving them. You also agree to
never use your google password set-up specifically for your website for any other online service without informing us.

- If you sell your business or website domain name to a third-party, our service agreement is with the original owner who paid
for the website and our management service is not transferable to third-parties and our service may be ceased. However, you
will still be the owner of the domain name and we will help you transfer your domain name to another service provider.

- If you wish to change service providers at a future date, we will work with you and your new service provider to transfer the
domain name to your new service provider for free. However, the website design (incl. content), code and third-party services
used in the website cannot be transferred over i.e. just the domain name is transferred to your new service provider. For security
reasons, the content, code and third-party services will be deleted once a request for the code to transfer the domain name has
been made and we cannot grant access to you or third-parties to our hosting platform & fees already paid are non-refundable.

- The client understands and agrees that we operate on a good faith basis and the client will take full responsibility for their
website. Any work we undertake, including advice provided, http to https migration etc., is completed in good faith and the
client understand that website design, the internet, website standards, browser standards, legislation etc. are complicated,
interpretation of both website design and implementation is subjective and constantly changing and that we cannot accept
liability (legal, financial or otherwise) to you or third-parties for any events in relation to any work we undertake, including,
but not limited to, on your website, advice provided, work provided on third-party services (e.g. facebook etc.), in relation to
any future website updates or updates on third-party websites we undertake for you.

- If the annual renewal payment is not made by the due date, we reserve the right to end our service with the client as at
that date or at any time after that date until the payment is paid.

- If you purchase your domain name or host your website yourself wth another third-party hosting provider, we are not
responsible for monitoring your hosting or advising you when the annual renewal is due on either your domain name or
hosting. Also, if you use a different facebook page etc. to the one we set-up, this may also negatively impact on SEO. If you
wish for us to continue managing your website after year one, you must advise us and pay an annual renewal management
fee or a fee will be charged for work carried out after that date.

- If you wish to upgrade to the latest version of our website packages, please advise us and there may be discounts available.

- Our free samples and any other offers, deals, website packages and any work we undertake for you etc. are offered at our
discretion and can be withdrawn at any time.

- If we change our business name, domain name or sell our business to a third-party at a future date, you agree that we can
transfer your website, contact information details, log-in details etc. to such third-parties and that your terms and conditions
may change at the time of such a transfer taking place.

- As we are a managed website service, we do not provide log-in details to your website. If you wish to make changes to your
website (text and photos), you can email or call us and we will make the changes for you. Many other website service providers
design websites in e.g. Wordpress, which provide you with the ability to edit your website yourself and if you believe you would
be comfortable managing and making edits to your website yourself, we will help with the transfer to a new website service
provider.
             
- Websites from MarketingBespoke transfer to MB Business Services t/a BizWeb365 - MB Business Services will continue to
manage old websites from MarketingBespoke subject to terms and conditions and an annual fee being paid and you will be
billed & managed through MB Business Services t/a BizWeb365.ie. This will include existing domain name & hosting renewal &
requested changes to existing information and images. MarketingBespoke offered great value website packages with the aim
of allowing the self-employed to get online in an affordable manner and BizWeb365’s new web packages continue this ethos.
Please also note that as we no longer offer the website packages of MarketingBespoke, any offers associated with these older
website packages can no longer be claimed. Please contact us to check if an upgrade to our newer website packages would
benefit you or if you wish to change service providers we will help with the transfer process for free. If you have any
queries, please contact us.

- All services provided on BizWeb365.ie, are carried out by MB Business Services. By using our services you are deemed to have
agreed to all the terms and conditions and terms of service on this page and any future terms of service or information posted
here or on other pages on this website in relation to the range of services we carry out on your website and related third-party
services and that your service agreement is solely with MB Business Services. These terms and conditions may be updated from
time to time & apply to both existing and future clients and you should check them regularly and the newest version will be
applicable and you should contact us if you require clarification. These terms of service are applicable to both new and existing
clients and are applicable as at the time you engage our services or from your latest annual renewal date but these terms and
conditions can be updated at any time and you are encouraged to check them regularly as you agree that the newest version
here will always be applicable. Thank you and if you have any queries or need clarification in relation to any of our terms and
conditions and terms of service mentioned here or information posted or mentioned elsewhere on this website including other
pages, by email or by third-parties etc. please contact us directly. MB Business Services t/a BizWeb365.ie
BizWeb365 Ireland | We set-up, design and manage websites for the self-employed in Ireland | Ph: (01) 547 5440
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